AR
Andrew R

1 reviews | Active since Oct 2012

18 Feb 2016, 10:13

Contract Cancelled, Bank Account Still Being Debit

This is the third Hello Peter complain I'm writing: SM 188187<br> <br> I requested my contract to be cancelled last October. It was eventually cancelled in December after numerous complaints. <br> <br> You continued to Debit my bank account in December and January, I reversed both debits with the bank. Why are you still debiting my account? <br> <br> I requested this Debits to be stopped, surprise surprise you tried to debit my account again on the 15 February. <br> <br> Today I received an SMS to say I'm in breach of contract, what contract? I cancelled my contract in October, and the last Debit was supposed to be in November. <br> <br> CAN YOU PLEASE STOP THIS BS AND STOP DEBITING MY ACCOUNT, I OWE U NOTHING. <br> <br> The next thing you will be black listing me for *******.<br> <br> I need this to be done as matter of urgeny, I'm getting ****ed off with your incompetence.<br> <br> This matter is being going on for 5 months now.<br> <br> What kind of a company are you that you cant even process a simple cancellation. Do you really need more than 5 months, haaaaa?<br> <br> Please stop this debits and revert to me.<br> <br> I will NEVER have any dealings with your company again. <br> <br> ******* ******* *******

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Replies (1)
Telkom
Telkom's reply18 Feb 2016, 10:26
Official
Hello Andrew6216,

Thank you for making contact with us


This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

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Regards
Keagan
Telkom Social Media Team