Contract cancelled

<p>I fell a little bhind on my cell phone contract. On Friday 25 November 2016 I paid the full amount outstanding to unsuspend my account. Phoned Telkom and mailed them all the relevant documents including proof of payment. They told me that all is ok and that my account should be unblocked within 72 hrs which I could understand. Today 29 November 2016 I phone them back to find out why is my account still blocked and I get told that my contract has been cancelled. Sure I am at fault for not paying my account on time due to unforseen circumstances but I corrected the mistake. So who is actually breaking contract here? Not once when I was behind was I even contacted. Telkom you absolutely have no clue what customer relations is !!! So you know what go ahead and cancel my contract. I will report this to the NCR and Ombudsman and I will follow up with legal action !!</p>