Contract Cancellation to Prepaid

<p>Hi Telkom,</p> <p> </p> <p>Trust all is well.</p> <p> </p> <p>Unfortunately, I have exhausted all avenues with Telkom mobile and need some help here.</p> <p> </p> <p>My contract expired and I opted not to renew and rather cancel and move all my numbers to prepaid.</p> <p>The numbers are ********** 727, ********** 851, and ********** 985.</p> <p><br />I sent an email for this request and Telkom only moved one number ********** 727 to prepaid<br />The other two numbers ********** 985 and ********** 851 were however not moved to prepaid.</p> <p> </p> <p>When I released that this numbers were in-active, I called Telkom and spoke to Nthabiseng, she logged a call reference3 number ********** 4 and advise this would be sorted within 7 days.</p> <p> </p> <p>11 days later, this has not yet been resolved and I call in to follow up on the matter and Lucas Ma**** from the Sunninghill Contact Centre advised that another call has to be logged. casse number ********** 2</p> <p> </p> <p>This is unacceptable. I use these numbers for personal and business and I need them active ASAP.</p> <p> </p> <p>I have been put online for over 50 minutes to speak to a manager and no luck.</p>