CONTRACT CANCELLATION GIVING ME DEPRESSION AND TELKOM DONT WANT TO ASSIST WITH THE CANCELLATION EVERYTIME I GO NO INTERNENT

I TOOK A CONTRACT IN 4 YEARS BACK AND THE PHONE WAS STOLLEN BUT BECAUSE I DIDNT APPLY FOR INSURANCE I PAID IT UP IN 2023 BUT BEFORE I COULD FINISH I WENT TO TELKOM AT PARK STATION I SPOKE TO ONE CONSULTED STATING THAT MY CONTRACT IS ENDING AND IM HERE TO REMIND THEM BUT I THOUGHT IT WILL AUTOMATICALLY CANCEL. SO I WENT HOME DECEMBER I DIDNT GO I WENT IN JANUARY AS NOW THEY WER STILL DEBITING MY ACCOUNT FOR NO REASON AS I THOUGHT THE CONTRACT HAS ENDED I AGAIN WENT TO THEM AND ASKED WHY WAS MY ACCOUNT BEING DEBITED AS IM NO LONGER USING THEIR SIM AND PHONE THEY TOLD ME THAT THEY CANT CANCEL IT. I STAYED THE WHOLE OF 2023 NOT PAYING AND I WAS HANDED TO THEIR LAWYERS AS THE MONEY WAS NOW TOO MUCH AROUND R17800, I PAID THE MONEY AND SPOKE TO THE LAWYERS AND TELLING THEM THAT IM DONE PAYING AND NEEDED TO CANCEL THE CONTRACT THE LAWYERS TOLD ME THAT ITS NOW TELKOM'S RESPONSIBILITY TO DO THAT WHILE IN THE MEANTIME THEY WERE DEBITING , IM AM VERY MUCH TIRED OF THIS YESTERDAY I WENT AGAIN TO PARK STATION AND TOLD THEM MY STORY AGAIN THEY TOLD ME THAT THEY DONT HAVE INTERNET I MUST COME THE FORMING DAY. I WENT TO THEM TODAY THE 29TH OCTOBER 2024 THEY TOLD ME AGAIN THAT THEY DONT HAVE INTERNET

PLEASE ASSIST AS I WENT TO UMPHAKATHI AND TOLD THEM MY STORY I WAS ADVISED TO PAY R165 EVENTHOUGH IM NOT RECEIVING ANY BENEFITS AND MAKE SURE I CANCEL THE CONTRACT BEFORE THE 1ST HOW AM I AGOING TO DO THAT WHEN I CALL THEIR PHONES HAVE PROBLEM WHEN I GO TO THEIR STORES IM TOLD NO INTERNET, I DONT WISH TO BE ASSOCIATED WITH TELKOM EVER AGAIN

PLEASE ASSIST I GOT THE NUMBER FROM THE GUY AT TELKOM AND HE DOESNT SEEM TO TAKE AN NITIATIVE OF HELPING AS HE JUST SAYS NO INTERNET COME AGAIN