Contract Cancellation
<p>My contract has reached it's end at 24 months so I decided to cancel it due to my many bad experiences with Telkom.</p> <p> </p> <p>I was advised to complete the CONSUMER CONTRACT AND SERVICES CANCELLATION form which I had done.</p> <p> </p> <p>I had called in to the call centre and explained that I want my number to be moved on to prepaid. They advised that this will be automatic and I need not worry.</p> <p> </p> <p>This morning I wake up to my cellphone that displays NO SERVICE.</p> <p> </p> <p>I am completely upset. I cannot communicate with my clients. How does Telkom expect me to run a business.</p> <p> </p> <p>THIS IS VERY URGENT!!!</p> <p> </p> <p>I cannot even call the call centre.</p> <p> </p> <p>PLEASE HELP!</p>
Good day Adarsh ,
We have sent your query to our Accounts Team for further assistance, feedback will follow.
Your case number is ***5.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Adarsh ,
We have sent your query to our Accounts Team for further assistance, feedback will follow.
Your case number is ***5.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
