Contract Cancellation

<p>I received a call from one of the call centres working with Telkom. I signed up for a 2 GB contract which included the following :</p> <p>2 GB of Allof All Network Data<br />Free Calls to Telkom Mobile Numbers<br />Free Calls to Telkom landlines<br />50 Free SMSes every day<br />Free Whatsapp or BBM<br />Free Whatsapp calling<br />Free unlimited Wi-Fi at a Telkom mobile Wi-Fi hotspot</p> <p>All of this for R149 x24PM .</p> <p> </p> <p>Today I received a debit order of R798.28. First of all I did not set the 3rd to be the date for the debit order. I called the Telkom Call Centre and they said it's debited for March and April. For someone who was expecting a debit order of R149 - R798.28 is way too much. </p> <p>I told the consultant the cancel my contract and I was told I will have to pay for the 22 months left. This was my 1st time hearing about this term and condition because I did ask the consultant before signing up for the contract. I was only told that I would have to return the router and I'd have to pay for the courier charges. </p> <p>Why should I pay for the outstanding months while I'm canceling the contract due to Telkom over billing me. Maybe the consultant who signed me up didn't explain all the details very well but I advised the consultant I logged the call with to get someone to listen to the recorded conversation. </p> <p>The connection isn't even good, I struggle to connect and work from home and yet I'm being told I have to pay for something I'm not willing to use anymore. R149 is not that much but the service received from Telkom makes one value this amount of money very much. </p> <p> </p> <p>Right now there's nothing I want more than cancelling this contract. </p>