LM
Lynette M

1 reviews | Active since Jul 2016

22 Jul 2016, 11:49

Contract Cancellation

<div> </div> <div>I have been communicating with a lot of people the past few months to try and cancel my contract. Every time I speak to someone, they promise that it will be sorted out and until today I have had no joy with any of the Telkom Mobile staff members. The original cancellation request was sent on 4 November 2015 - 7 MONTHS!!</div> <div>At one stage the reason for not cancelling the contract was apparently that payments were skipped which is impossible as the whole amount of the invoice were deducted via debit order from my bank account every month.</div> <div>The deductions stopped at the end of November and then the following deductions were made on my bank account again:</div> <div>March 2016 - R38.50</div> <div>April 2016 - R99.00</div> <div>May 2016 - R99.00</div> <div>According to the new statement R99.00 will be deducted again end of June.</div> <div>I am now so FRUSTRATED - it feels like the people I speak to are either *********** or just not willing to help! Why do I still have to pay for a cancelled contract??????</div>

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