DI
Devon I

1 reviews | Active since Dec 2012

14 Jun 2016, 12:13

Contract cancellation

<p>I went into Telkom Galleria in the middle of April to cancel my telkom dsl contract. I was told the last day would be the 31st of May 2016. It is now the 14th of June and I get a bill from Telkom for the month of June. Why can Telkom not get a simple thing like a cancellation right? It's not a problem because Telkom I will not be paying you for the month of June as I cancelled in April for the end of May. If you do try to debit my account I will just put a stop order on your debit. Sort your **** out or I will never get another service from you ever again.</p>

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Replies (1)
Telkom
Telkom's reply14 Jun 2016, 12:25
Official

Hi DevzZz

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience we have cause to you.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media Team