MJ
Matthew J

1 reviews | Active since Oct 2013

23 Apr 2016, 08:02

Contract cancellation

I have waited more than three weeks for Telkom to cancel my contract. My 24 month contract expired on April 6, 2016. A case was logged on March 31 to have my contract cancelled yet nothing has been done between then and today, 23 April 2016. I do not want my contract to be extended and I want to move to my new service provider. Please can my case be attended to. My case number is ***1

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Replies (1)
Telkom
Telkom's reply03 May 2016, 07:12
Official

Thank you for making contact with us

 

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

 

We do apologize for any inconvenience we have cause to you.

 

Your reference number is: SM229333

 

Regards

Luleka

Telkom Social Media Team