MB
Michelle B

1 reviews | Active since Sept 2015

29 Jan 2016, 09:27

CONTRACT CANCELLATION

GOOD DAY<br> I CANCELLED MY CONTRACT WHICH WAS DUE TO EXPIRE ON 28/1/2016 ON THE CORRECT FORM AND I EMAILED IT TO [Email Removed] ON 9 DEC 2015 AFTER WHICH I RECEIVED AN AUTOMATED REPLY WHICH CONFIRMED THE RECEIPT OF MY CANCELLATION. TODAY IS 29/1/2016 AND THE PHONE IS STILL ON. SO I PHONED THEM JUST NOW AND ACCORDING TO THEM THEY DID RECEIVE THE REQUEST BUT IT WAS NEVER FOLLOWED UP ON. I TOLD THEM TO SWITCH THIS CONTRACT OFF IMMEDIATELY AS I WILL NOT PAY ANY MORE MONIES ON IT.

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Replies (1)
Telkom
Telkom's reply29 Jan 2016, 09:30
Official
Hello MitchBrits,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Regards,
Wesley.
Telkom Social Media Team.