Contract Cancellation

I requested my data contract to be be cancelled last year October (Account Number: ***). I went to clearwater branch and completed the forms and was advised that someone will call me. That did not happen. <br> <br> Few weeks after got an SMS saying my request has been completed. <br> <br> To my suprise you still continued to debit my bank account. <br> <br> I enquired about this in January and was told the contract has not been cancelled (Really, does it take this long to cancel a contract).<br> <br> This is the second complaint that i'm writing, the first one i was they will get back to me, no one did.<br> <br> Today I phoned and was told the contract was cancelled on the 2nd of December, haaa? and i have an outstanding debit of R300 and something, for what? I have not been using your services for the last 6 months. <br> <br> Can you please make sure this account is closed and the outstanding is cleared. I DO NOT OWE YOU ANY MONEY. <br> <br> I will NEVER, EVER in my life have a Telkom account. Your service is pathetic.<br>