MP
Mershen P

1 reviews | Active since Jul 2015

02 Jul 2015, 11:05

Contract Cancellation

Hi<br> <br> I have submitted a cancellation form since February 2015 to cancel my telkom mobile contract, since then the agent told me that a Retention agent will call me, for 1 month Telkom did not call me, since then <br> Telkom has sent me an Invoice every month, and i have spoken to 10 to 15 agents at the call centre during this time, they were no help its been 6 months of invoicing and last month i got a call from debt collectors. Bianca Delo is handling my case. AND STILL NO RESPONSE. i am now on hold trying to sort this problem its 07/02/2015 and am hold for the past 30mins from Telkom. This is Disgusting...

0
Replies (1)
Telkom
Telkom's reply02 Jul 2015, 12:30
Official
Hello merx,

This response serves as confirmation that your query has been resolved and Case: ***1 closed.

Regards
Frank Mkwa****
Social Media Team