Contract Cancellation

I called Telkom Mobile to confirm that my contract has been converted to pre-paid.<br> <br> I went into the store at The Glen on the 20th May to covert my contract to a prepaid contract.<br> <br> A week later I called the contact centre to ensure that this was done and it wasn't.<br> <br> I went back to the store to ask why and they assured me that the cancellation was loaded.<br> <br> I am now getting emails in an attempt to sell me a new contract. <br> <br> I WANT TO KEEP MY NUMBER AND I AM NOT INTERESTED IN A NEW CONTRACT WITH YOU.<br> YOUR NETWORK BARELY EXISTS AND I SELDOM HAVE COVERAGE. <br> WHY WOULD I WANT TO RENEW MY CONTRACT WITH A NETWORK SERVICE THAT IS BEYOND USELESS!<br> <br> MY EXPECTATION IS THAT MY CURRENT CONTRACTED IS MIGRATED TO PREPAID RIGHT NOW!