Contract Cancellation

Attempt to cancel my Telkom Account no ***, Service ref ***.<br> Phoned call center 10210, hold for more than hour on many occasions. Eventually got through once and was transfer to wrong counter, then put on hold for another 30 min then end call.<br> <br> Sent emails to give 30 days notice of cancellation request to [Email Removed] and [Email Removed] on the 28th April 2015. Also sent cancellation notice, see below, twice from my login account on Telkom website. All attempts and emails notices were send before or on the 30th April 2015 for cancellation on the 31st May 2015. Have not received any reply from Telkom.<br> <br> Message read - \I hereby give 30 days notice for the cancellation of account no *** to terminate on the 31st May 2015. See details on attached document. I do not require the service anymore at the present address and will apply for new contract at new premises if required."<br> <br> I still request cancellation of account on the 31st May 2015.<br> <br> Please help!!"""