Contract Cancellation

I have cancelled my month to month Telkom mobile contract on 2 January 2018 at the Fourways Telkom shop. Since then I have not been contacted once ! I have spoken to the Telkom mobile call centre on 8 different occasions and visited Telkom shops in both Cresta and Mall of Africa on 5 different occasions.

Everytime I speak to someone I am told a different story and that the case is being escalated, AGAIN !!!!!! I was also told everything has been cancelled but the number port gets denied every time.

I can not believe that an organisation with service such as Telkom is still in business. What an absolute JOKE !!! Can someone PLEASE get me out of this Telkom nightmare !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!