LN
Lungie N
1 reviews | Active since Jan 2010
18 Dec 2017, 09:01
Contract Cancellation
On the 6 November 2017 , I submitted the cancellation form as my contract had expired and I took out the new contract at Canal Walk Telkom Store. but to my surprise the contract is still not cancelled. I was told that it will be cancelled within 21 days and I also phoned Telkom call center to follow up but I was told again to resubmit the form. why is it so hard to get my old contract cancelled?
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Telkom's replyOfficial
03 Jan 2018, 02:57Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply03 Jan 2018, 02:57
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,