Contract Cancellation

I went into the store at the Glen on Moday to cancel my contract.I filled in a form and the agent assured me that she would load my request and that the cancellattion would take effect on May 20th.<br> <br> I called in to the contact centre to confirm that this has been done. I hasn't.<br> <br> So going in to the store was a waste of my time. <br> <br> Telkom's service to me throughout the duration ofthis contracthas been nothing short of patthetic. They are decidedly South Africa's WORST telecoms provider.<br> <br> Please update your system to reflect my request for cancellation. My expectation is that on the 20th, I will be able to port my number to a cellular service provider who actually have the infrastructure I need to give me coverage.<br> <br> I am not prepared to fill in another form! Sort out your ineffecient systems and staff!<br> <br>