Contract Cancellation

Hi, <br> <br> I took out a contract last year. Around June I lost my job after which I could not afford the contract any longer. I went to Telkom to have the contract cancelled, of which they said it would cost R10 000 to close. No reference number was provided, and they said they would get back to me within 30 days. I have been going back every single month to try and get it cancelled, as I cannot afford to pay the monthly fee. Every month, I get told I will be contacted within 30days , but they never get back to me. Also they give me no proof of registering the complaint. I cannot make use of the sim as they have cut all outgoing calls and data. Finally, I a new branch opened in Pinelands and I thought they would be more helpful. They finally gave me a reference number after months of trying. Please can you investigate and assist me in cancelling this contract. I cannot afford it, and have been trying to cancel it for months. The bill currently stands at over R25 000, even though I cannot use the service.<br> <br> Please can you assist, all I want to do is pay the R10 000 settlement fee that I was quoted. Please help.