Contract breach from telkom

<p>I joined telkom about end last year. My sister was moving to New Zeland so we did change of ownership on the line to my name. Telkom did not phone me and asked if i wanted a month to month or contract for 12 months. I reacently got a better offer at mweb and decided to move to them. I notified Telkom that i am moving they if thye con move me to the holding with forms send to them all that happend at end January they phoned me and told me that they are busy processing and that they will notify me when the account is in the holding pool. The same woman told me that if i move my line i will be charged a penalty cuase it is on a contract not month to month. I told her that i will not accept it as it was not disscussed with me how can telkom just choose whats best for me? When i was at Mweb they told that my line was not a 10MB it was at 7MB so all those months i was at telkom i paid in full for 10MB but only recieved 7MB line. In fact needles to say i dont owe telkom a cent but they are still charging me? Why can some one please assist on this becuase to phone it they keep transfering the call and in the web chat from telkom people are rude. My contact is ********** </p>