Contract breach

I have multiple problems with Telkom. <br> My recent complaint was attend to by Msindisi.<br> Since the beginning of this month , Telkom has failed to give me my 1Gb thy I was supposed to receive!!<br> I called in a week ago to complain about this. <br> This is actually happening to TWO of my numbers:<br> *** <br> &<br> ***.<br> <br> I was given a ref number for this compliant:<br> ***4<br> Thus far nothing has changed. <br> I have been purchasing data bundles for which I expect Telkom to reimburse me. <br> <br> Please attend to this asap