Contract blocked

Disappointing Experience with Telkom

Rating: 1/5

I'm extremely dissatisfied with the service I received from Telkom. Despite being a loyal customer, I was treated poorly when my contract is currently in its last month and now blocked. The company's inflexibility and lack of customer care led to my account being blocked, causing me significant inconvenience.

This was despite my efforts to clarify and resolve the matter amicably.

The customer service team was unresponsive and unhelpful, leaving me with no choice but to seek assistance from other channels or cancel. Unfortunately, the situation only worsened, and my account was blocked without warning.