1 reviews | Active since Jan 2017
<p>I would like to complain with Telkom Billing system, I have Ipad and phone contract, both of them I suppose to pay 239.00 But they always charged me 714.00. They failed even to explain to me, the worst part I spoke to the consultant Londiwe she also failed to explain to me the I asked the Supervisor but I waited for more 30 minutes, then I decided to drop the phone, I feel it's day light *******, Telkom it's ripping me off, another point I would like to highlight, they **** to me they called me and said the contract is due on 30/10 2016. So I'm qualify for an upgrade and they give me the contract for 99.00. Which I was paying only 139.00 for an Ipad.So if my calculations are correct I suppose to pay 99+139 = 239 but they bill me 714.00 every month. </p>
HI Msimzini
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
HI Msimzini
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Hi Sima ,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***4
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi Sima ,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***4
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
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