LC
Leyslie C
1 reviews | Active since Jan 2016
10 Apr 2016, 10:47
Contract Approved but Store not releasing device
i app**** for the SmartBroadband Wireless 10GB + 10GB @ R 299 pm on Sunday 03/04/2016 and contract was approved on Tuesday, went to the store on Saturday to collect and they said the system is offline went again on Sunday and they say that there is internal issue with the system i will have to wait until the person who did the application calls me.
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Replies (2)
Telkom's replyOfficial
10 Apr 2016, 12:03Hello leyslie,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222135.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222135.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply10 Apr 2016, 12:03
Official
Hello leyslie,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222135.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM222135.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
LC
Leyslie C's updateReviewer Update
10 May 2016, 16:39its now a month i am still waiting
LC
Leyslie C's update10 May 2016, 16:39
Reviewer Update
its now a month i am still waiting