Contract and Billing.. Worst service.

I called telkom as I was over billed , they said i bought Data on the 8th of October hence I cant even increase my spend limit on the app or buy Data by myself!!! The worst customer service I have ever received in my life, I spoke to some STUPID! girl by the name of gugu from telkom billing services. She was rude on the phone , she never wanted to listen to anything I had to say, she was shouting at me as if she was talking to a 5 year old before we were even done with she hang up. Iam super super angry Telkom should just close down. I feel that they hire people with no experience in the customer service...Its hard getting in touch with their call centre their billing is ridiculous.