Contract and Billing Problems

<p>I have suddenly been billed a few hundred rands more per month on my Telkom Mix contract because discounts were not app**** properly. I raised disputes on the website, but did not receive any reference numbers. I eventually received a call from a lady in PE saying I will only be credited for R430-something rands, whereas the actual credit due to me is R926 over the period of 4 months.</p> <p>In addition, my contract is expiring this month only and according to the terms and conditions of the contract it would go into a month-to-month contract for at least 6 months or if there was a 1-month written notice of cancellation from either party. This was confirmed at the Telkom Store in Cresta. However, now I am told without any notice that the contract is invalid after expiry and I will no longer receive the related discounts.</p> <p>As usual, no consistency between store, tele-agents and online support.</p> <p>Can Telkom address the above urgently or tell me why I should not cancel all 4 numbers I have with them???</p>