CONTRACT ACTIVATION

I recently app**** for a Telkom Mobile contract and was delighted to be collect my device on Tuesday 27 October 2015. What has left me disappointed and baffled is that it's now over 60 hours later and yet my line / contract has not yet been activated and I have no service. The Telkom Mobile agent serving me has been in contact with me and informed me that the department responsible had given a time line of 24 hours initially to activate the service but this seems to be taking an age. It's extremely disappointing and has left me wondering whether it is going to be worthwhile to Port over my current number to Telkom and if so how long that may take. I appreciate there are system challenges but the current customer experience is nothing to write home about.