SM
Steven M
1 reviews | Active since Apr 2011
07 Jul 2015, 08:31
Contract
Hi<br> <br> I was accepted for the R1449 contract which included an Xbox one, DSTV Explorer and a whole lot of other things. The sales lade gave me the Router and 7 sim cards and said in 10 working days the rest will be delivered to the house.<br> <br> I took this out on Friday 12th June and then went into the store on the 15th June to finalise all.<br> <br> It has now been 16 working days and still i'm getting the run around. Please can you just supply what was advertised and get this sorted.<br> <br>
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Telkom's replyOfficial
07 Jul 2015, 09:33Hello stev1010,
We regret to hear this.
Your query has been escalated to our Sales team for assistance and feedback will follow.
Ref SM123504.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
081 180
We regret to hear this.
Your query has been escalated to our Sales team for assistance and feedback will follow.
Ref SM123504.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
081 180
Best regards,
Telkom's reply07 Jul 2015, 09:33
Official
Hello stev1010,
We regret to hear this.
Your query has been escalated to our Sales team for assistance and feedback will follow.
Ref SM123504.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
081 180
We regret to hear this.
Your query has been escalated to our Sales team for assistance and feedback will follow.
Ref SM123504.
Apologies for any inconvenience caused.
Regards,
Didi Guma
Telkom Social Media Team
***
081 180
Best regards,