Contract

I went to cancel my Telkom Mobile contract at Eastgate Mall 21 December 2015 case number ***9. To this date, my account is still active and debit orders are still being run on my account. I also received a statement for the month of February totalling R878.54 whereas my total instalment was R290.00 a month. I went to the store again on the 03rd February 2016 they told me it has not been cancelled yet and logged another case number ***3 still not cancelled yet . again I called Telkom customer service 10 February 2016 then spoke to Team leader Thandi Sisha and the case was logged Your case no is : ***6 which I received via email. And they said I wil receive a call even now I haven't instead I reveive a call of renewing my contract.<br> <br> <br> Case numbers ***9 , ***3, ***6<br> Ref number - 16492<br> <br>