Contiuous problems with Telkom

I have had problems with my landline as well as my ADS L-line since August last year. Numerous Telkom technicians had been to my house to proclaim that the problem is not in my house or yard but somewhere else in the neighborhood. They made lots of promises that the lines will be repaired and disappear never to be seen or heard of again. The latest incidents happened on the 4th of January when I was promised that the lines will be repaired by the evening. Friday the 8th of January a man named Gys promised me that I will be able to use my telephone as well as the Internet by the Friday evening or at the latest Saturday or Sunday. If Telkom is unable to give me a service they should inform me and not make promises that the do not keep. I am a freelance journalist who has only been able to work from my home for about two to three weeks the past five months. My landline number is ***.