CP
Casper P
1 reviews | Active since Jan 2014
12 Nov 2015, 10:54
Contiues Charging for Cancelled Line
I am so tired of being bul**** by Telkom into paying for a service which I don't even have. Have logged numerous complaints which ultimately ended nowhere. <br> <br> I am looking into other avenues to take the matter further because they can't keep charging me and threatening me with legal action for something I don't even have anymore.
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Telkom's replyOfficial
12 Nov 2015, 11:15Hello casper.prinsloo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM167004.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM167004.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Telkom's reply12 Nov 2015, 11:15
Official
Hello casper.prinsloo,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM167004.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM167004.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team