Continuous incorrect billing.

Good day Team,

I've 2 account with Telkom, for the past 2 months I've been charged a rejection fee of R200-00 on both account, Telkom claims that they attempted to take debit money from my account but there was insufficient fund whilst my account bank account had enough credit and there's no attempt for debit order. I contacted the billing department last month, they requested my bank statement which I sent to them but the money still appears on my invoice.

I've decided to reverse the debit order until the rejection fee is cleared from my invoices

Your assistance will be much appreciated Account : ********** 92 & ********** 23

Olga Natasha ********** 005