Continues land line fault report – disappointed

<p>We’ve reported our land line phone from last year October but till today we’ve received no JOY .</p> <p> </p> <p>My 75 year old granny has been promised, **** to for several time I’ve lost count.BT HER LINE IS STILL FAULTY.</p> <p> </p> <p> </p> <p>We’ve been given thousand’s of reference numbers with no resolution . your technicians are always roaming around our area but we are told tht cables are being ******.</p> <p> </p> <p>And we should get a wireless in Gateway Branch since your Durban branch does not “ have” any. Gosh she’s 75 she doesn’t even knw whre is Telkom in gateway yet alone get there</p> <p> </p> <p>My gran is due to pay for her rental fee with her pension money for a service tht is not avail to her how is this fair , she has been with you guys for decades our home number is even older than I am . highly disappointed</p> <p> </p>