Continues Bad Service Delivery
Telkom is contracted to delivering 2Mbs on my ADSL line, yet I have never seen those speeds on my download speeds or online gaming and remote connections towards my workplace. Every single weekend I have slow responses as well.<br> <br> I am a competitive online gamer and over the last few weeks maybe even months I had to withdraw myself from competitions as well as in a few instances had my team disqualified because I couldn't attend due to poor connection speeds<br> <br> Worst of all is I sometimes have to work from home and to support someone which takes about 1hour +. Instead of 5 - 15 minutes what I would've done in real time should I have been at work.<br> <br> Again here is it ***** logic:<br> 1.Got Uncapped account<br> 2.Cannot use the online tracking tool as it clearly states you do not need it as you are on an uncapped acc.<br> 3.The fair usage policy does not apply as again got an uncapped account and there is no limits to usage specified ANYWHERE AT ALL.<br> <br> SORT this OUT! You will yet again Compensate me on my bill for this poor speeds you deliver for the rest of my life!<br> <br> Cant wait for another company to allow full adsl support with their own independent lines!<br> <br> Worst of all is never received a call from u
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan
Telkom Social Media Team
Please note that the previous post linked to Social Media *** is still currently being attended to.
One of our consultants will be in contact with you.
We sincerely apologise for the inconvenience.
Kind regards
Igsaan
Telkom Social Media Team
