Continued Poor Service from Telkom

<p> At least once a month a fault occurs on our Telkom line. We report the fault and after a week or so it get repaired. This is a constant problem and every time we call we are told "the fault is being attended to". I've tried to register a formal complaint but just told this can only be done online..... Obviously this is not an option when Telkom don't repair the line!! I'm sure this single method of complaint registering allows Telkom to limit the number of recorded complaints and makes their statistics look better.</p> <p>We've been waiting another week to get the line repaired and still nothing!! </p> <p>I wish there was a suitable alternative provider. I would change immediately.</p>