1 reviews | Active since Sept 2016

05 Jan 2017, 15:48

Continued missed appointments, failure to follow through on confirmed installations

<p>PATHETIC SERVICE from telkom! After confirming a date with an opperations specialist, yet again, no one showed up for the installation.</p> <p> </p> <p>Yet again, no one followed up with me as client, no one is keeping me updated with proceedings, and no one can give me answers as to why the service delivery has fallen short yet again.</p> <p> </p> <p>I will be taking on legal matters and suing for damage expenses as I have lost business as a result of days taken off to be at my premesis on the confirmed dates.</p> <p> </p> <p>GET THE RELEVANT PARTIES TO FOLLOW THROUGH ON APPOINTMENTS!!!!</p>

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Replies (2)
's update09 Jan 2017, 09:03
Reviewer Update

Ilhaam,

Please note that NO EMPLOYEE of Telkom has made any attempts to contact me regarding the above mentioned. It is now already 3 days later and till no service deilvery is anywhere to be seen.

Please give me your full names and contact number so that I can start to take matters further.

Reference number:

AI **********

Regards,

John du Plessis

's update11 Jan 2017, 07:30
Reviewer Update

Still no feedback and confirmations on service delivery! Terrible services from Telkom yet again.