1 reviews | Active since May 2016

20 May 2016, 22:27

continued failure to correct issues

<p>since the beginning of 2016 we have been having problems with our adsl dropping and continued low speed of the 10 meg line. Several technicians have been here but the problem still persist. It is getting ridiculous because I can't do my work or studies on line.</p>

0
Replies (4)
Telkom
Telkom's reply24 May 2016, 09:28
Official

Hi leonard-erasmus

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM236178 .

We apologise for any inconvenience caused.

Kind regards

Igsaan

Telkom Social Media Team

Best regards,

's update25 May 2016, 08:10
Reviewer Update

Morning Igsaan. This is a constant problem. We have work to do and the internet drops continuously. I cannot carry on like this. It's time now for telkom to give me an alternative method of connecting to the internet while this problem is being sorted out.

please contact me urgently as I need a solution before 1pm as I have work that must be done today. Kind regarL Erasmus

's update28 May 2016, 09:52
Reviewer Update

My internet is still not working properly. When is telkom going to come to the party? Give me alternative methods of connecting to the internet. I pay for a service that is non existent which is unacceptable. Catch a wake up telkom because I can't carry on like this. Telkom does not even make a concerted effort to contact me. Get this problem fixed today or cancel my service and pay me back for this services I have not received. You don't have the monopoly anymore.

's update07 Jun 2016, 19:47
Reviewer Update

can someone from telkom contact me urgently as my internet is still a constant problem. I can't do my work I need to. Why? Because the internet is always flipen dropping.