Continued Billing after contract Ended.

Completely disgusted by this company.

I was contacted by DSL Telecoms in the middle of February 2022 where they advised me my 24 month contract is coming to an end, and if I would like to continue with their service, to which I rep**** no thank you, I will be ending my service with them as soon as the 24 month period is over, they then said no problem, they will cancel.

Since then up until now, I have been in constant communication with DSL Telecom as they or Telkom never cancelled my contract and I have been billed each month for a service I have made clear that should be cancelled as my 24 Month period has ended.

I have Emails where they state my final billing will occur in February 2022.

I have Spoken to Telkom and DSL where both companies have assured me that they have cancelled my contract but it does not look like neither of them has done so.

The level of gross incompetence is beyond believable for companies of this size.

The fact that you have to cancel something that has come to an end already yourself is beyond believable, they inform you too late and you struggle to come a resolution, whether it be via email communication or telephonically with DSL or Telkom. Where either company knows you do not want to continue with their service, you let them know in good time, they assure you your request will be fulfilled , but still nothing is done on their end.

By just doing a simple Google search there are multiple people complaining about the same thing.

Rather stay away.