JM
Jessica M
1 reviews | Active since Aug 2015
03 Mar 2016, 08:06
Continued billing after cancellation
After cancellation of my Telkom landline and complying to the notice period and receiving confirmation from an agent for the cancellation I continue to be billed for the service. Upon attempting to contact service cancellations via email to address this matter, my emails bounce due to their inbox being full. Completely unacceptable.
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Telkom's replyOfficial
03 Mar 2016, 08:15Hello jmaclaurin,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keegan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keegan
Telkom Social Media Team
Best regards,
Telkom's reply03 Mar 2016, 08:15
Official
Hello jmaclaurin,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keegan
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to attend and provide feedback as soon as possible.
***
Regards
Keegan
Telkom Social Media Team
Best regards,