Continued being charged for a discontinued service

<p>We logged a complaint with Telkom in January regarding a service we had cancelled in 2011, which was still the old dial up network, of which we were still paying for and had not realized it. We requested that all these payments be refunded to us in full since the service was upgraded to Wifi and they never stopped the debit order - to date we have not received these funds back and have had no response from Telkom in resolving this dispute..... It is a simple process and we can't be charged for a service that they have never provided , REFUND ME MY MONEY TELKOM!!THIS IS AGAINST THE LAW AND I WILL TAKE YOU TO THE SMALL CLAIMS COURT IF I MUST. Dispute # ********** 8.</p>