Continued Bad Service, Over12 Separate Incidents!!

01/04 - Ordered Fixed line and LTE router -Canal Walk Branch<br> 03-07/04 - Tried to cancel LTE router, were told we could not be helped (phoned, visited N1 City&Canal Walk)<br> 10/04 - Cavan@Canal Walk app**** to cancel LTE router and waiver penalties bcoz we changed to an uncapped ADSL through telkom. Had to reorder fixed line (as it wasn't on the system) with Manielle. Handed in device.<br> Returned over 9 times (once waited in a queue for over 2hours @ Canal Walk). <br> Line was installed, technicians forgot to bring modem/set up for internet, line didn't work (couldn't call out), went in to multiple stores no one was helpful - passed the buck, told us to come in the next day.<br> 26/05 - Our cancellation of LTE contract was uncanceled coz they couldn't get hold of their own person (Kim van Niekerk),& still want to charge us - even though we handed in device& haven't used this.Cavan said he'd call the next day. he didn't.<br> @Canal Walk (went in 4 times)-Spoke to Cavan, Keenan, Another Female employee<br> @Bayside (went in 8 times)-Spoke to Bongani, Cynthia Pezi, Another Male employee<br> <br> Not one employee apologised, not one seemed to care about our situation or help in anyway.<br> 02/06 - Still no response.