BJ
Bonita J

1 reviews | Active since Feb 2015

16 Oct 2015, 12:43

continual Empty Promises of Solutions from Telkom

Ongoing requests toTelkom via various emails / Hello Peter reports to resolve a simple Telkom Email Access are rep**** to on Hello Peter very eloquently and then Telkom disapear into their dark Vortex of never resolving the problem. Despite my email sent directly to their Social Media contact they give on this site - I have yet to hear from them. 6 days ago I emailed them : re: TelkomZA Case: SM139061<br> <br> I surrender ..... I no longer have the energy nor the mindset to try and understand Telkom's logic.<br> <br> I desperately need my email address of ***xxt reactivated/set-up/restored.<br> <br> If this is going to cost me R15.86 per month over and above the amounts I am already paying - that is fine - I will pay the extra charge.<br> <br> Please contact me on either (2 contact numbers given) to advise me how to set it up. I have tried to call the Telkom Call Center but, alas, it is never answered.<br> <br> I wait with baited breath,<br> <br> Bonita Johnstone ? ? ??<br> <br> HELP ..... HELP .... HELP ...<br> <br>

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Replies (1)
Telkom
Telkom's reply16 Oct 2015, 12:56
Official
Hello BonBon17,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM139061

Regards
Luleka
Telkom Social Media Team