Continously outage
<p>This fault on my line ********** has had to be reported every month for June, July,August,September and now October. I have been in contact and pleaded as to why this happens. It is restored days later but why is this outage happening every month. I work from home and this service is a disaster. Please sort it out ASAP</p> <p> </p> <p>Regards and thanks</p> <p> </p> <p>Alan Dean </p>
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Replies (2)
Telkom's replyOfficial
15 Oct 2016, 11:45Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply15 Oct 2016, 11:45
Official
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
17 Oct 2016, 10:24Hello alan-dean
The fault 15CNK171016 is currently in hand with our testing department.
A copy of your post has been escalated to our testing centre for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply17 Oct 2016, 10:24
Official
Hello alan-dean
The fault 15CNK171016 is currently in hand with our testing department.
A copy of your post has been escalated to our testing centre for urgent assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,