1 reviews | Active since Mar 2017

26 Apr 2018, 16:53

Contacting Telkom!

I tried to contact Telkom Mobile in connection with our contract , the no 081180 disconnect immediately, the chat is disconnected before 1 reply from me and sending an email doesn't work either! We signed a contract for 20GB day and night, but apparently just got a 5GB day and night.

0
Replies (1)
Telkom
Telkom's reply10 May 2018, 08:14
Official

Hi Marthie

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Bradley

Telkom Social Media Team

Best regards,