Contact expired: Still debiting money from my account

<p>My Telkom 8ta contract for a Lenovo tablet expired in November 2015. I requested way in advance to cancel the contact as I'm not renewing it after it expires. They confirmed receipt of the cancellation in September 2015 with log number ********** 5. I was informed from the remarks on the system they attemted to call me 3 times on ********** 639 but could not get a hold of me. Yes, because that number was for the tablet and I specifically mentioned on the application form to contact me on my mobile number and not that of the tablet.</p> <p>Needless to say, they are still having a ball of a time debiting my account, even though it expired and I requested for it to be cancelled.</p> <p> </p> <p>The manager at the Stellenbosch Branch, Sirene Paulse has tried sorting this out with absolutely nothing happening. Follow up after follow up, still with the same BULL**** excuse or explanation.</p> <p> </p> <p>Also noted numerous complaints on Hello Peter due to your lack of service. Not surprising though as you are just another failed institution in a long list of them!</p> <p> </p> <p>I'm not going to go away or leave this, this is now a matter of principle to me.</p> <p> </p> <p>I request that you refund me for all the UNAUTHORISED amounts debited on my account from December 2015 till this is finally sorted out.</p> <p> </p> <p>You can get my contact details from Sirene Paulse at the Branch and put your feedback in writing and email it to me.</p>