Contact Centre Not Operational POOR Service

Good Day

My name is Brigitte Kriel and I have been a loyal client of Telkom for years.

I have tried to contact the contact center on multiple occasions last week only to be told that the system was unavailable and that I would receive a call back.

I just want to upgrade my contract before 1st of April 2023 as I am currently on a 60 GIG contract and pay almost R700 a month which is a *******. I want to upgrade to unlimited data for R419 a month. I am appalled by the service. I know that if I don't upgrade or cancel the service I will still be billed every month and I CANNOT AFFORD the current premium!

Please contact me on *** immediately!

Thank You Brigitte Kriel