1 reviews | Active since Apr 2012
Contact center agent ****
Charl<br> <br> Who is supposedly to be contacted at *** or *** sold me the following:<br> <br> Samsung Galxy Pocket Neo + 150 min all network airtime + 1.5 GB data per month for R69 per month including VAT, itemised billing. caller identity<br> Sony Xperia E1 + 150 min all network airtime + 1.5 GB data per month for R99 per month including VAT, itemised billing. caller identity<br> I thought the deal was too good to be true, so I repeated confirmed the above details with him to make sure we understand each other thoroughly.<br> <br> I gave him all my details and signed up for these two contracts. Later Tandi called me to confirm my order and when I repeated the information he had provided she told me that no such contract exists and that he signed me up for the normal SmartPlan 50 which I could have order online myself for a better deal anyways.<br> <br> Charl supposedly recorded the conversation and the reference number is ***1.
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Keagan Moses
Telkom Social Media Team
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Thank you for making contact with us
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
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