Contact cancellation

Hi,<br> <br> I cancelled my Telkom Mobile contract on the 30th of August in Centurion Mall. They informed me that it will be cancelled at the end of September. It is now October and the contract has not been cancelled as requested. I called Telkom, the one person said it takes 21 working days and the other 30 days. In store they tell you a month. Looks like the staff are not trained properly. Pathetic service. No one can tell me when it will be canceled now. One of the agents said my last debit order will be September and the other said October. I WILL NOT PAY FOR DATA BEING USED IN OCTOBER. I requested that my contract be cancelled but *********** staff failed to do so.