TM
Thembinkosi M
1 reviews | Active since Jul 2011
01 Dec 2015, 16:05
Contact activation
I received my contract phone yesterday and I was promised that my contract will be activated within 24 hours. I called the number provided in the invoice but the agent was not able to help me. I then called 10210 nobody attended to my call as I waited for 45 minutes. I see these as BAD customer service to a greater extent..
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Telkom's replyOfficial
01 Dec 2015, 16:24Hello natomajo,
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM173372
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM173372
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,
Telkom's reply01 Dec 2015, 16:24
Official
Hello natomajo,
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM173372
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM173372
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Best regards,