Consumer Misinformed

I recently signed up for a mobile contract for Telkom with cell direct. I was informed that the monthly fee was R359.00 for 3000 minutes & 1 gig data During the first month, I was able to make calls to any network however at the end of the month my bill was over R730.00 As of the 1st of November, I was unable to make calls to other networks. As at the 05th of November my bill is already over R600.00 At no point was I told that the 3000 minutes was only for Telkom calls, nor was I told that I would be billed additional for calls made to other networks. All I want now is to cancel this contract which is not even 2 months old. The call center agent has no yet reverted back with constructive feedback.

Misinformed and overcharged