1 reviews | Active since Feb 2012
consultant misleading
<p>I left several online messages for a "call me" on telkom website and eventually a consultant by the name of Lungile Shabalala called me on 22august. She misled me on the package details of the smart 50 and smart 100 with regards to price and data. another consultant on the 23rd gave me different infomation on the same packages. I sent several emails to L:ungile to call me but she hasnt done so. Even the telkom website is misleading with their package details. I would appreciate it if management could call me to sort out this issue. I am very frustrated. Nasreen</p> <p> ********** 009</p>
Hello nas007
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team
Hello nas007
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team
2 consultants from social media team emailed me both asked for my id number to investigate but still no further response from them. I don't know what the delay is.
2 consultants from social media team emailed me both asked for my id number to investigate but still no further response from them. I don't know what the delay is.
totally disgusted with telkom unprofessional service as to date nobody has called me to sort out this issue. very very bad service. Nasreen ********** 009
totally disgusted with telkom unprofessional service as to date nobody has called me to sort out this issue. very very bad service. Nasreen ********** 009